Frequently Asked Questions

1. What is Herbalife Nutrition?

Since 1980, Herbalife Nutrition has been on a mission to improve nutritional habits around the world with great-tasting, science-backed nutrition products that help people get the right balance of healthy nutrition. Herbalife Nutrition is a global direct-selling nutrition company, with over 40 years of experience in developing a full line of delicious nutrition products that can be customised to meet individual needs and help consumers achieve their unique health and wellness goals. 

2. How does Herbalife Nutrition operate?

Herbalife Nutrition’s products are available exclusively through educated and trained independent distributors who provide comprehensive and personalised solutions to their customers’ nutrition and wellness goals. And Herbalife Nutrition provides the Gold Standard in consumer protection by offering a 100% full refund guarantee.

3. Where does Herbalife Nutrition operate?

Herbalife Nutrition caters to a variety of daily nutritional needs, offering choices to consumers in over 90 countries across the globe (56 countries in EMEA). By improving people’s nutrition habits and providing high-quality products and economic opportunities, Herbalife Nutrition is making a positive impact in communities around the world.

4. Are Herbalife Nutrition products good for weight loss?

Herbalife Nutrition’s products are high-quality and backed by science. These products include protein bars and snacks, herbal teas, aloe drinks, nutritional supplements, sports hydration, outer nutrition products and meal replacement protein shakes. Herbalife Nutrition’s Formula 1 shakes are meal replacements for weight control. Substituting one of the main daily meals of an energy restricted diet with a meal replacement contributes to the maintenance of weight after weight loss. Substituting two of the main daily meals of an energy restricted diet with meal replacements contributes to weight loss. The company’s global nutrition philosophy is based on balanced nutrition, leading a healthy, active life and following a personalised programme with the help of an educated and trained distributor. This philosophy is helping to improve the nutritional habits of the world – one person at a time.

5. What is Herbalife Nutrition’s commitment to quality?

Herbalife Nutrition’s ingredients come from farmers who are committed to meeting the company’s high standards for planting and conservation. Herbalife Nutrition tests ingredients in world-class labs before they enter production, ensuring they comply not only with the company’s uniform global standards, but with all government requirements. Herbalife Nutrition’s labs have achieved the highest level of accreditation (ISO 17025) reflecting the company’s strict adherence to industry-leading standards. The comprehensive quality process Herbalife Nutrition follows ensures that what is on the label is in the product. From the cultivation of source ingredients to the final products that help customers live healthier lives, a commitment to quality is at the heart of everything Herbalife Nutrition does.

6. Who can take Herbalife Nutrition products?

In 2020, 5.3 million Herbalife Nutrition protein shakes were consumed daily around the world. All Herbalife Nutrition products are created to be compliant with global, EU and national law to make sure they are safe for use by healthy adults. Herbalife Nutrition products should be consumed as directed on the label. It’s important to note that some products contain ingredients such as soy, oats, dairy, caffeine and others so they might not be suitable for certain individuals, such as expectant and breastfeeding mums. If you have any questions regarding any Herbalife Nutrition products or specific ingredients, you can reach out directly to the Global Consumer Safety team. Herbalife Nutrition also recommends consulting your healthcare provider before making any changes in your diet.  

7. How much do Herbalife Nutrition products cost?

Herbalife Nutrition products are competitively priced. All Herbalife Nutrition weight management, wellbeing, sports nutrition and personal care products deliver value for money.

8. Are Herbalife Nutrition products vegan?

Many of Herbalife Nutrition’s products contain plant-based protein derived from soy, including the majority of formulations of the company’s flagship product, Formula 1 Healthy Meal Replacement Shake. This sustainable plant-based protein requires less land and water and emits less carbon than animal-based protein. To provide additional choice to consumers, Herbalife Nutrition also offers alternative plant-based proteins including pea, rice, quinoa, and more.

9. Where can I buy Herbalife Nutrition products?

You can buy Herbalife Nutrition shakes and other products in person, by connecting with an independent distributors (find an independent distributor in your area using this form) or you can buy directly online from the GoHerbalife.com website – the official Herbalife Nutrition online store.